1. Ordered goods are delivered by K&M TRANS-SERVICE, a company specialising in temperature-controlled transport of goods, or another courier company able to ensure the required transport conditions (temperature control of transported goods). For bulk orders and orders and deliveries of fresh articles it is also possible to arrange an alternative method of transport, after agreeing costs and delivery dates with the Purchaser.

2. The Supplier leaves the order with whoever is present at the address provided by the Purchaser. The Shop is not responsible for delivering the goods personally to the Purchaser.

3. Any unfounded refusal to receive the order by the Purchaser is treated as an infringement of these Regulations. Incompleteness of the order may not be given as a reason for refusal of the delivery.

4. Deliveries are made to Warsaw and within a 25 km radius from the centre of Warsaw, Kraków, Katowice and Wroc³aw. It is also possible to arrange deliveries to other parts of Poland after a prior arrangement with the Shop.

5. The Shop charges a fixed fee of 25 PLN gross for deliveries within Warsaw and its surroundings.

Delivery costs will be agreed on an individual basis in the event of a delivery outside of Warsaw and its surroundings.

6. Deliveries are made every Tuesday and Friday between 07.00-22.00, with the exception of public holidays when orders are not processed.

7. For Tuesday deliveries, the Shop processes the orders for which it is able to confirm payment has been made by the Purchaser, according to Section III pt. 4 of these Regulations, at the latest by 12.00 noon on the preceding Monday.
For Friday deliveries, the Shop executes the orders for which it is able to confirm payment has been made by the Purchaser, according to Section III pt. 4 of these Regulations, at the latest by 12.00 noon on the preceding Thursday.

8. At the point of delivery, the Purchaser is obliged to check, in the presence of the deliverer, whether the order has sustained any damage during transport, whether it is intact and in accordance with the order, and confirm the receipt of the order.

9. The Shop is not responsible for late or non-delivery as a result of events and situations outside of its control.

10. In the event of the Client’s absence at the delivery address and specified delivery time an attempt will be made to contact the Client by phone in order to agree alternative delivery conditions. The Client will be charged transport costs for each delivery attempt.